Shipping Policy

At Ideal Imports, we strive to deliver your orders as quickly as possible. Here are our shipping policies:

1. Shipping Methods

We offer a standard delivery service when your order for an IDEAL product is placed.

2. Processing Time

Orders typically take 1 business day to process before shipping occurs.

3. Delivery Times

Delivery times vary based on your location. Major centres should be delivered within 4 business days, outer laying areas within 7 business days.

4. Tracking Your Order

Once your order has shipped, you will receive an email with an updated delivery ETA.

5. Lost or Damaged Items

If your order is lost during shipping or arrives damaged, please contact us within 7 days for assistance. Your device is covered under transit insurance during transport to you at no extra cost, but this cover expires at the time and date once delivered and signed for.